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Cookie Policy

How we use cookies on our websites

We use “cookies” to enhance your online experience when visiting our websites. 

Cookies are text files that are put on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned and can only be read by a web server in the website that issued the cookie. Control of cookies can be done at brower level – if disabled access to our websites is still possible but some features may be lost.

Table of Cookies

The following is a list of cookies used on the website, who provides them, how long they remain for, and their purpose/function.

3rd Party? Cookie Name Expiry What it Does
Zendesk AWSELB End of Browsing Session Used by our Live Chat Support provider, Zendesk
No, 1st Party frontend Same Day Used by our website to identify your browsing session for cart / account functionality
No, 1st Party frontend_cid Same Day Used by our website to identify your browsing session for cart / account functionality
Google Analytics __utma 2 Years Used by Google Analytics to track user behaviour on our website and help us to understand our audience
Google Analytics __utmb End of Browsing Session Used by Google Analytics to track user behaviour on our website and help us to understand our audience
Google Analytics __utmc End of Browsing Session Used by Google Analytics to track user behaviour on our website and help us to understand our audience
Google Analytics __utmz 18 Months Used by Google Analytics to track user behaviour on our website and help us to understand our audience
Zendesk zte2095 End of Browsing Session Used by our Live Chat Support provider, Zendesk
Zendesk AWSALB 7 Days Used by our Live Chat Support provider, Zendesk
Zendesk __zlcmid Same Day Used by our Live Chat Support provider, Zendesk
Zendesk io Same Day Used by our Live Chat Support provider, Zendesk
PayPal PYPF 30 Days - -
Google Analytics NID 6 Months Google - Could cover a multitude of sins but they definitely place cookies if you have embedded Google Maps into your pages.
DoubleClick test_cookie Same Day Used by our advertising partner, DoubleClick (part of Google) to measure conversions from our advertising campaigns
DoubleClick IDE 30 Days Used by our advertising partner, DoubleClick (part of Google) to measure conversions from our advertising campaigns
PayPal PYPF 14/10/2018 Used by our payment gateway provider, PayPal
Akamai 01AI Same Day Used by a Content Distribution Network to ensure content is delivered to your browser from the nearest server to you
No, 1st Party external_no_cache Same Day Used by our website to determine whether our not page caching, which speeds up browsing times, should be disabled
AddThis __atuvc 1 Month We use AddThis on our website to make it easier to share our products onto social media
AddThis __atuvs 1 Month We use AddThis on our website to make it easier to share our products onto social media
AddThis uvc 1 Month We use AddThis on our website to make it easier to share our products onto social media
AddThis xtc 1 Month We use AddThis on our website to make it easier to share our products onto social media
AddThis ouid 30 Days We use AddThis on our website to make it easier to share our products onto social media
AddThis di2 30 Days We use AddThis on our website to make it easier to share our products onto social media
AddThis bt2 18 Months We use AddThis on our website to make it easier to share our products onto social media
AddThis uid 400 Days We use AddThis on our website to make it easier to share our products onto social media
AddThis vc 400 Days We use AddThis on our website to make it easier to share our products onto social media
AddThis loc 400 Days We use AddThis on our website to make it easier to share our products onto social media
Affectv ck 1 Year Affectv helps us to promote our business to new customers
Affectv oo 1 Year Affectv helps us to promote our business to new customers
Affectv pt 1 Year Affectv helps us to promote our business to new customers
AppNexus uuid2 3 Months Used for behavioural targeting
AddThis mus 400 Days We use AddThis on our website to make it easier to share our products onto social media
AppNexus uuid2 3 Months Used for behavioural targeting
AdBrain TDID 1 Year Used for behavioural targeting
AdBrain TDCPM 1 Year Used for behavioural targeting
Semasio SEUNCY 6 Months Used for behavioural targeting
Blue Kai (Oracle) bkdc 6 Months Used for behavioural targeting
Blue Kai (Oracle) bku 6 Months Used for behavioural targeting
PayPal c 20 Years Used by our payment gateway provider, PayPal
PayPal session End of Browsing Session Used by our payment gateway provider, PayPal
Kaptcha k 3 Months Used by our payment gateway provider, PayPal
PayPal KHcl0EuY7AKSMgfvHl7J5E7hPtK 20 Years Used by our payment gateway provider, PayPal
PayPal X-PP-SILOVER Same Day Used by our payment gateway provider, PayPal
PayPal sc_f 15/09/2023 Used by our payment gateway provider, PayPal